Refund policy

Return & Refund Policy

At Orvian, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns
You have 30 calendar days from the date you received your item to request a return.

To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in the original packaging
- You need a receipt or proof of purchase

Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within  5-10 business days to your original payment method.

Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping service.

Contact Us
If you have any questions about our return policy, please contact us at lorrainebarnett782@hotmail.com.